Grow Your Hair Back Privacy Policy Overview

Grow Your Hair Back Privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, schedule a consultation, or use our hair restoration services.

Grow Your Hair Back™ Hair Transplant Clinic

8201 Greensboro Drive, Suite 610, McLean, Virginia 22102

Grow Your Hair Back™ Hair Transplant Clinic is a trade name of Hair Restoration Clinic of McLean Virginia, Inc., a Virginia corporation.

Effective Date: March 17, 2026 | Last Updated: March 17, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. SCOPE AND APPLICABILITY

This Privacy Policy describes the privacy practices of Grow Your Hair Back™ Hair Transplant Clinic (“we,” “us,” or “our”), located at 8201 Greensboro Drive, Suite 610, McLean, Virginia 22102. This Policy applies to all information collected through:

• growyourhairback.com
• kellyanndc.com
• offers.kellyanndc.com
• Any subdomains, landing pages, or associated forms

This Policy governs how we collect, use, disclose, and protect your personal information, including Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

2. Information Collected by Grow Your Hair Back

2.1 Personal Information

• Full name
• Email address
• Phone number (including mobile)
• Mailing address
• City, state, and ZIP code

2.2 Health-Related Information

• Hair loss history and concerns
• Medical history relevant to hair restoration services
• Consultation notes and treatment records
• Photographs taken for evaluation and treatment documentation

2.3 Digital and Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and interactions on our website
• Referral source
• Cookies and tracking data (see Section 6)

2.4 Payment Information

• Credit/debit card details (processed securely through third-party payment processors)
• Billing address

3. How Grow Your Hair Back Protects Your Information

This Privacy Policy for Grow Your Hair Back explains how we handle your information. We use the information we collect to:

• Respond to inquiries and schedule consultations
• Provide healthcare and hair restoration services
• Send appointment reminders and follow-up communications
• Send promotional SMS messages and emails (with your explicit consent)
• Improve our website performance and marketing effectiveness
• Comply with applicable legal and regulatory obligations

4. HIPAA Compliance at Grow Your Hair Back

4.1 Permitted Uses and Disclosures

• Treatment: To coordinate and manage your care
• Payment: For billing and collections purposes
• Operations: Quality control and administration
• Legal: When required by law
• Breach Notification: If your PHI is compromised

4.2 Uses Requiring Authorization

At Grow Your Hair Back, we are committed to protecting your privacy. We obtain your written authorization for any uses or disclosures not described above.

4.3 Your HIPAA Rights

You have the right to:

• Access and receive a copy of your PHI
• Request corrections to your PHI
• Request a record of disclosures
• Request restrictions on use or disclosure
• Request confidential communications
• File a complaint with us or the U.S. Department of Health and Human Services

5. SMS / TEXT MESSAGE COMMUNICATIONS

5.1 Consent and Opt-In

By opting in via our website form, you consent to receive SMS messages from Grow Your Hair Back™ Hair Transplant Clinic. We operate two separate SMS programs:

• Transactional SMS: Appointment reminders, order confirmations, and account notifications
• Marketing SMS: Promotional offers, special discounts, and service updates

Consent to receive SMS messages is never required as a condition of purchase or service.

5.2 Message Frequency

Message frequency varies depending on your interactions and preferences. You may receive up to several messages per month.

5.3 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

5.4 How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.

5.5 Help and Support

Reply HELP to any SMS message or contact us directly at (703) 556-4247 or ad***@********dc.com.

5.6 No Sharing of Mobile Information

We do not sell, rent, share, or disclose your mobile phone number or SMS opt-in information to any third party for their own marketing or promotional purposes. Your SMS consent and mobile number are used solely by Grow Your Hair Back™ Hair Transplant Consultation to communicate with you directly. This information is never transferred to third parties, affiliates, or data brokers.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5.7 Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 What We Use

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

6.2 Types of Cookies

• Strictly necessary cookies: Required for the website to function
• Analytics cookies: Google Analytics — helps us understand how visitors use our site
• Marketing cookies: Meta Pixel — used for advertising and remarketing

6.3 Managing Cookies

You can accept or decline cookies via our consent banner, or manage them through your browser settings at any time.

6.4 Do Not Track

We do not currently respond to Do Not Track (DNT) browser signals.

7. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

• Service providers: Payment processors, appointment scheduling systems, and IT support
• Marketing platforms: Google Ads, Meta (Facebook/Instagram), and email marketing tools — only with your consent
• Legal compliance: When required by law, court order, or government authority
• Business transfers: In the event of a merger or acquisition
• With your consent: For any other purpose with your explicit permission

We do not sell your personal information to third parties.

8. YOUR PRIVACY RIGHTS

Virginia Residents (VCDPA)

• Access and correct your personal data
• Request deletion of your personal data
• Opt out of targeted advertising or sale of personal data

California Residents (CCPA)

• Know what personal information is collected and how it is used
• Request deletion of personal information
• Opt out of the sale of personal information

All Users

• Request access to or correction of your information
• Opt out of marketing communications at any time
• Unsubscribe from SMS messages by replying STOP

To exercise any of these rights, contact us at ad***@********dc.com or (703) 556-4247.

9. DATA SECURITY

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Access controls and authentication protocols
• Regular security assessments
• HIPAA-compliant data storage and handling procedures

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Grow Your Hair Back™ Hair Transplant Clinic
8201 Greensboro Drive, Suite 610
McLean, Virginia 22102
Phone: (703) 556-4247
Email: ad***@********dc.com